I want to start with something I hear constantly.
A founder tells me their content isn't getting traction. Their posts are going out but nothing is coming back. They're showing up — inconsistently, maybe, but showing up — and it feels like they're talking into a room where nobody's listening.
And almost always, their first instinct is to assume the problem is volume.
I need to post more. I need to be on more platforms. I need better graphics, better hooks, better everything.
I understand that instinct. I've had it myself.
But here's what I've learned from nearly two decades in newsrooms, PR agencies, and ministry-based organizations, and from sitting across from founders who are genuinely called to what they're building:
The problem usually isn't the content. It's the target.
Your message isn't landing because you haven't given it a specific enough destination.
Don't worry. I'll explain.
The lesson I learned in a newsroom
When I was starting my career as an evening news producer (shout out to WTXL in Tallahassee, FL), I learned quickly to pay attention to the way the veterans of the newsroom vetted stories.
They rarely asked what happened first. They asked who it happened to. Who was affected. Who needed to hear it.
The who gave the what its weight. A story without a clear who wasn't a story yet — it was just information floating in space, waiting for a reason to matter to someone.
I've never forgotten that. And I apply it to everything I help my clients build.
Before you explain what you do, you need to know who you're explaining it to. Before you craft your message, you need to understand whose ears it's meant for. Before you show up anywhere — LinkedIn, Instagram, a podcast, a stage — you need to know who you're showing up for.
Without a clear who, your message stays general.
And general messages rarely move anyone — because they aren't trying to move anyone in particular.
The faith dimension nobody talks about
Here's where I want to push a little deeper because I think this goes beyond strategy.
If you believe, as I do, that God placed specific gifts inside of you for a specific purpose — then the people you're called to serve aren't an abstraction. They're real. They're somewhere. They have specific struggles, specific hopes, and specific questions that your work was designed to answer.
Knowing who they are isn't just a marketing exercise.
It's a stewardship question.
God gave you the mission. The continued work of understanding who that mission is for — with specificity and intentionality — is part of how you honor it.
So before your next post, your next pitch, or your next piece of content — I want you to pause. Pray. And sit with these questions honestly:
- Who are the people most frequently coming to you for help right now?
- Who would you most like to see coming to you?
- What do they struggle with?
- What do they hope your work will change for them?
- What would their life or work look like if they found you at exactly the right moment?
These aren't rhetorical questions. They're the foundation.
The permission most people need
Here's what I want to give you before I close this issue:
It's okay if your audience isn't everybody.
In fact, for most of us doing calling-led work, it probably shouldn't be.
You don't need a massive audience. You need the right one. An audience of people who feel like you wrote every word specifically for them — because in a meaningful sense, you did.
That kind of resonance doesn't come from reaching more people. It comes from understanding one person deeply enough that everything you create feels personal to them.
You don't need to post more. You don't need to be louder. You need to be clearer.
Start with your who. Everything else — the message, the content, the channels, the consistency — gets easier once that foundation is in place.
Before you close this email...
Sit with this one question before you create anything this week:
If you had to describe the one person your work was built for — not a demographic, but a real human being with a specific struggle and a specific hope — could you do it in three sentences?
Write it down if you can. If you can't yet, that's not a failure. That's your starting point.
And it's a good one.
A Note From Me
If you read this and thought "I know my work is excellent but I genuinely don't know how to answer that question" — I want you to know that's exactly the gap the Solid Story Blueprint was built to close.
It's not a course. It's not a template. It's a guided 4-week process where we work through your audience, your message, your methods, and your metrics together. When we're done, you walk away with a complete communications plan built around who you actually are.
If that sounds like what you've been missing, the next step is simple.
Fill out a short interest form, and I'll be in touch.
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Until next time — clarity is the work. Story is the strategy. Solid is the foundation.
Brittany